Terms and Conditions

Acceptance of Terms

By using https://hialeahdamagerestoration.com/, you agree to these Terms and Conditions as posted. Hialeah Damage Restoration Bros may update these Terms at any time, and the latest version will be on this page.

If you keep using the website after changes, you accept the updated Terms. These Terms apply to all visitors and customers in Hialeah, Florida, using our site or services. If you do not agree, please stop using the website.

Services

Hialeah Damage Restoration Bros provides water, fire, and mold restoration services in Hialeah, Florida. We offer on-site assessments and work with third-party vendors, like subcontractors, to complete projects.

Service availability depends on project size, location, and resources. We aim to deliver quality work but cannot guarantee specific outcomes due to factors like property conditions or vendor schedules.

Quotes, Billing, and Payment

We provide estimates based on initial assessments, but final invoices may differ due to unexpected issues or change orders. Deposits may be required for larger projects. We accept major credit cards and bank transfers. Payments are due within 30 days of invoicing.

Late balances may incur fees. If you dispute a charge, notify us in writing within 15 days to 7100 W 20th Ave Suite 7, Hialeah, FL 33016, United States. We’ll work to resolve issues promptly.

Insurance and Claims Assistance

We help with insurance claims by providing documentation and photos of damage and repairs. However, Hialeah Damage Restoration Bros does not control insurer approvals or payments. These decisions are made solely by your insurance company. We cannot guarantee claim outcomes but will provide accurate records to support your process as needed.

Scheduling, Access, and Site Conditions

We schedule work within agreed windows, but delays may occur due to weather or emergencies. You must provide access to the property, utilities, and permissions. Hazardous conditions, pets, or minors may require special arrangements.

Work may pause if the site is unsafe or inaccessible. You’re responsible for ensuring the property is ready for our team to work safely and efficiently.

Health and Safety

Our team follows IICRC standards, using PPE, containment, negative air systems, and EPA-registered disinfectants when needed. We comply with Hialeah, Florida regulations to ensure safe restoration work.

Our training and equipment help protect you, your property, and our workers. We take reasonable steps to maintain a safe work environment during projects.

Customer Responsibilities

You must remove valuables when asked, disclose preexisting damage, and follow safety or drying instructions. For example, you may need to move furniture or keep areas ventilated. Failure to follow guidance may affect results or safety.

Promptly report any concerns about the property to help us address issues effectively during the restoration process.

Warranties and Disclaimers

We offer a limited one-year workmanship warranty for services, covering defects in our work. This does not include preexisting damage, normal wear, hidden conditions, acts of nature, or third-party failures.

We aim for quality but cannot guarantee perfect outcomes due to factors beyond our control. All other warranties are disclaimed to the extent allowed by law.

Limitation of Liability

Our liability is limited to the amount you paid for the specific service. We are not responsible for indirect or consequential damages, like lost profits or property value, to the extent allowed by law. This protects Hialeah Damage Restoration Bros while ensuring we focus on delivering reliable restoration services.

Cancellations and Rescheduling

To cancel or reschedule, notify us in writing at least 48 hours before the scheduled work. Fees may apply for late cancellations, except in emergencies.

Emergency work, like flood response, may have different rules, and we’ll communicate those clearly. Send requests to 7100 W 20th Ave Suite 7, Hialeah, FL 33016, United States.

Intellectual Property

All text, images, and logos on https://hialeahdamagerestoration.com/ belong to Hialeah Damage Restoration Bros or our licensors. You may not copy or use them without written permission. This includes our website content and branding, which are protected to maintain our business identity and reputation.

Privacy and Data

Our Privacy Policy, available on https://hialeahdamagerestoration.com/, explains how we handle your information. We use job photos and reports for documentation and insurance reviews. Data is collected and stored responsibly to support our services while protecting your privacy as outlined in the policy.

Third Party Links and Tools

If we mention external resources or tools, they are for convenience only. Hialeah Damage Restoration Bros is not responsible for their content or performance. You use them at your own discretion, and we encourage you to review their terms before engaging with them.

Changes to These Terms

Hialeah Damage Restoration Bros may update these Terms to reflect changes in our practices or laws. The latest version will be posted on https://hialeahdamagerestoration.com/. If you continue using our website or services after updates, you accept the revised Terms. Check this page periodically to stay informed.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Hialeah, Florida, where any disputes will be resolved. Before formal action, we agree to negotiate in good faith for 30 days to settle disputes. Send written notice to 7100 W 20th Ave Suite 7, Hialeah, FL 33016, United States, to start this process.

Contact

For questions or concerns about these Terms, write to:
Hialeah Damage Restoration Bros
7100 W 20th Ave Suite 7
Hialeah, FL 33016
United States
We’ll respond promptly to address your inquiries.

Severability and Entire Agreement

If any part of these Terms is found invalid, the rest remains in effect. These Terms and our Privacy Policy form the entire agreement about your use of https://hialeahdamagerestoration.com/ and our services, replacing any prior agreements or discussions.

Force Majeure

Hialeah Damage Restoration Bros is not liable for delays or failures due to events beyond our control, like natural disasters, strikes, or government actions. We’ll resume work as soon as reasonably possible after such events.

This page provides general information and is not legal advice.